Refund policy

At STRIITS Clothing, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

1. Returns

Eligibility for Returns:

• Items must be returned within 7 days of the delivery date.
• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Items marked as "Final Sale" cannot be returned or exchanged.

How to Initiate a Return:

• Email us at contact@striitsclothing.com with your order number and reason for return.
• We will provide you with a return authorization and instructions on how to send your item back.

Return Shipping:

• Customers are responsible for return shipping costs.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

2. Refunds

Processing Refunds:

• Once we receive and inspect your return, we will notify you of the status of your refund.
• If approved, a refund will be processed to your original method of payment within 7-10 business days.

3. Exchanges

Exchanging Items:

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at contact@striitsclothing.com with your order number and details of the issue.

4. Late or Missing Refunds

Late or Missing Refunds:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, as it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and still have not received your refund, please contact us at contact@striitsclothing.com.

5. Contact Us

If you have any questions about our return and refund policy, please contact us:

• Email: contact@striitsclothing.com

By purchasing from STRIITS Clothing, you agree to this return and refund policy.